Legal information
Terms of use, privacy, legal notice, prohibited items, how results are ranked, verified reviews and carriers’ obligations.
- General terms of useThe rules of Alo Transporteur for senders and carriers: booking, payment, delivery, problems and responsibilities.
- Privacy policyWhat data Alo Transporteur collects, why, who it is shared with, how long it is kept and how to exercise your rights.
- Legal noticeThe publisher and the host of the Alo Transporteur website and apps.
- Prohibited and restricted itemsWhat can never be sent with Alo Transporteur, what needs care, and the rules that change with the direction of the trip.
- How results are rankedThe criteria that decide the order of trips in the Alo Transporteur search results. Nobody pays to be ranked higher.
- Verified reviewsWho can leave a review on Alo Transporteur, and how reviews are checked, displayed and, in rare cases, removed.
- Your tax and social security obligationsInformation for carriers on declaring the income earned with Alo Transporteur (article 242 bis du Code général des impôts).